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In our on-going effort to provide the best service possible to your community, Progressive Community Management now has a website and direct e-mail service to furnish additional means of communication. Each homeowner will now have the opportunity to communicate with Progressive representatives directly via their individual e-mail addresses or a generic service request form that you will find on our website.
Our community manager, Lisa Klasky, can be contacted via her e-mail address of lisak@progressivecm.com. The accounting department can be contacted at accounting@progressivecm.com or at their individual addresses of shelleyl@progressivecm.com (accounts receivable) or suet@progressivecm.com (accounting manager).
The web-site currently has a service request form that can be accessed as an alternate means of communicating a need for assistance. Once you complete the request form on-line, it will be directed to your community manager.
The Progressive Community Management website address is www.progressivecm.com. In the very near future, sub-domain websites will be offered to each community so that newsletters, specific forms or community documents will be available on-line. We will keep you posted on the progress of this exciting phase of the websiteís development. We hope that you will find this a useful tool and we welcome your comments.
MONARCH BAY ASSOCIATION, c/o Progressive Community Management
27405 Puerta Real, Suite 300,
Mission Viejo, CA 92691
(949) 582-7770 FAX (949) 582-7796
Please note that the offices of Progressive Community Management will be closed on Monday, February 21, 2000 for the Presidentís Day Holiday. As always, emergency service is available by calling the regular business number and following the emergency paging instructions. We wish you a very happy holiday season!?
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